Professional data recovery companies such as Drive Rescue invest considerable resources in equipment and skills to handle such disks the correct way. And if your disk is already damaged or malfunctioning, this is the equivalent of torture for your disk. This is because such software forces the disk-heads to perform read-read retries. For users with external disks which are not reading properly, not being recognised by a computer or for disks which are clicking, data recovery software will often cause more harm than good. But it is important to remember that data recovery software is designed to work with healthy drives. If you have accidentally deleted files from your (Seagate, Toshiba, Adata etc.) USB external disk, you could try a data recovery application such as Recuva. Unfortunately, there is no “best data recovery software” for retrieving data from external hard disks. (However, you will need to provide us with a valid encryption key) What is the best data recovery software to recover data from a non-working external hard drive? We have extensive experience of recovering from encrypted portable and 3.5” disks. Your 2.5” or 3.5” external disk seems to have experienced a power surge after having been connected to a device such as a smart TV, PC or DVR.įrequently Asked Questions Do you recovery data from encrypted external disks?Įven if your external hard disk is encrypted with an application such as BitLocker, VeraCrypt, FileVault or uses hardware encryption (such as ClearCrypt), data recovery is still possible. Or, your external hard disk appears as “ unallocated” in Windows’ Disk Management. Your disk does not show up (drive letter not showing up) in Windows Explorer or in MacOS Finder. The USB 2.0, USB 3.0, USB 3.1, USB-C or ThunderBolt connection port on your drive appears to be loose or physically damaged. Spilt liquid events - where water, coffee, tea or beer has been spilt on your external drive resulting in your drive’s data becoming inaccessible or has resulted in your drive failing to turn on. You have accidentally formatted your USB external drive with a new partition. Your external disk has stopped being recognised by your PC or Mac for no apparent reason. Typical data loss scenarios we recover from include:Įxternal disks which have fallen or which have dropped accidentally and are now making a beeping, clicking, grinding or buzzing sound. There is a multitude of incidents which can result in the data stored on your external drive becoming corrupt or inaccessible. NTFS and exFAT) and Apple formatted (HFS+ and APFS), as well as Linux (EXT3/4, XFS) formatted external disks. We have extensive experience of successfully recovering data from Windows formatted (e.g. We recover from external disks formatted for use with Windows, Apple and Linux file systems. Iomega External Disk (RPHD-U and LPHD-UP) G-Technology (G-Drive, G-Drive Mobile, G-RAID) Samsung M3 Portable (HX-M101TCB/G, HX-M201TCB) and Samsung T5 and T7 SSD. LaCie (Rugged USB 3.0, Rugged Mini, Rugged USB-C, Rugged Thunderbolt and Porsche Design, Mobile SSD) WD (Elements, My Passport, My Book, My Cloud) Seagate (Basic, Expansion, Backup Plus, Free Agent, OneTouch SSD) (We also retrieve data from larger RAID-based external disk models such as WD M圜loud, LaCie ThunderBolt and G-RAID. We recover from disks of most sizes, including 320GB, 500GB, 750GB, 1TB (1000GB), 2TB, 3TB and 4TB. Our data recovery service caters for most 2.5” and 3.5” external (rotational and SSD) drives which use USB 2.0, 3.0, 3.1, USB-C and Thunderbolt connections. Even if your external disk is making a clicking, beeping or buzzing noise, or is totally dead - we can help you recover its data. We recover from corrupt or failed external hard disks which are no longer being recognised by your PC or Mac. Since 2007, Drive Rescue (Dublin) has been recovering external hard disks for our customers throughout Ireland with excellent success rates.
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